Complaint and Feedback Process
To understand BV’s complaint handling process in order to continuously improve BV service, please review the attached article detailing our feedback review process.
By Bureau Veritas Technical Services 2 minutes readAs a professional 3rd inspection service company, ZERO complaints and increasing plaudits is a core aim. Any deviation caused by poor performance affects client’s confidence, cooperation and our reputation. As such, we have developed an effective feedback management process as below: